08048023633 |
seminar@satvam.com |
Our Features
Key Account Management Bangalore | |
Date & Time : | Thursday, 13 December 2018 - 09.30 a.m. to 5.15 p.m. |
Venue | Hotel Trinity Isle, Subedar Chatram Road, Swastik Circle, Sheshadripuram, Bangalore - 560 020 |
Time | Registration & Breakfast Time : 9.00 to 9.30 am |
Description | Key accounts are those held by customers who produce most profit for a company or have the potential to do so, or those who are of strategic importance. Development of these customer relations and customer retention is important to business success. This programme will give these account managers the opportunity to practice, refine and build up their skills which will result in higher profit for the organisation. |
Understand the basics of key account and Key Account Management (KAM)
Difference between sales and KAM
With whom Key Account Managers deal
How to select the Key Accounts and why would one need to manage them
How to develop Key Account Plan
KPIs to manage Key accounts effectively
What is pre-KAM checklist
How to decide customer importance
The Key Account Planning process (KAP) – Planning and Prioritizing efforts
Customer, past business and Competetion analysis
Role of Key Account Managers
Mr. Dinesh Divekar
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